Returns and refund.
Returns and refunds can be obtained for unused and unopened package in it original purchase condition and packaging within 72 hours of purchase or delivery. Once your return is received and inspected , we will send you an email or call to notify you of approval or rejection . If you are approved, you will be automatically refunded on your original payment method . If an item arrives damaged , please kindly contact us within 48hours of receiving the order. Arrangements will be made to resolve or replace the product. Sending photos of damaged item/ package helps improve any shipping issues and is greatly appreciated.
DELIVERY
Delivery within Accra takes 1 - 2 working days after payment confirmation.
Delivery outside Accra takes 3 - 5 working days after payment confirmation.
Delivery outside Ghana takes 4 - 7 working days after payment confirmation.
Delivery during promo take 3 - 10 working days ( unless stated otherwise).
Express Delivery is only available within Accra which cost more than actual delivery price.
WHAT HAPPENS IF MY ORDER IS DELAYED.
if delivery is delayed for any reason , we will let you know as soon as possible and notify you of a revised estimated date for delivery.
Returns and refund.
Returns and refunds can be obtained for unused and unopened package in it original purchase condition and packaging within 72 hours of purchase or delivery. Once your return is received and inspected , we will send you an email or call to notify you of approval or rejection . If you are approved, you will be automatically refunded on your original payment method . If an item arrives damaged , please kindly contact us within 48hours of receiving the order. Arrangements will be made to resolve or replace the product. Sending photos of damaged item/ package helps improve any shipping issues and is greatly appreciated.
(+23324) 169 3617 - 9AM-5PM
info@skinglowbeautytherapy.com
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